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Frequently asked questions(FAQ)
Is UpClass free for students?
Yes, registration is completely free. You only pay for the lessons you book
How are tutors selected?
All tutors go through a strict verification process, including ID checks, academic background checks, and an interview
What subjects are available?
We offer a wide range of subjects, including math, science, languages, coding, and more – from primary school to university level
How long is each lesson?
Most lessons are 1 hour, but durations can be adjusted depending on the student's needs
How do I pay for lessons?
All payments are made securely through our platform, by card or direct debit. You receive an invoice after each session.
Can I cancel a session?
Yes. Cancellations must be made at least 24 hours before the lesson to avoid charges
Are the lessons recorded?
Only if both the student and tutor agree. Recordings can help students review lessons later.
When are tutors paid?
Tutors are paid every [week/biweekly] for completed sessions via bank transfer.
What equipment do I need for online lessons?
You need a stable internet connection, a computer or tablet, a webcam, and a microphone
